Run Workflows On Any Messaging Channel


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Run Workflows On Any Messaging Channel


Messaging Evolved

Intwixt extends your favorite messaging channel by enabling you to run workflows directly within it.


Slack

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Slack connects us with co-workers and clients, making it an ideal platform for delivering workflows. If you’re unfamiliar with recent updates, discover their full potential with Intwixt. Design multi-user, long-running workflows with ease.


Messenger

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For those organizations with a vibrant Facebook community, Messenger makes it easy to stay engaged. Use Intwixt to deliver advanced interactions like market segmentation and keep the conversation going.


Alexa

Voice interactions pose unique challenges when designing workflows. We can help you deliver skills targeting Echo and Show devices, while taking advantage of Cloud Native services like AWS Lambda.


 

The Conversational Challenge

Traditional APIs provide an immediate answer

Traditional APIs provide an immediate answer

System APIs are easy

APIs have traditionally been used to query systems, which provide immediate answers. Querying Salesforce.com for the quarterly sales figures, for example, returns a result right away.


Messaging Channel APIs  broker  the question and answer

Messaging Channel APIs broker the question and answer

Human APIs are tough

With messaging APIs, things get complicated. Slack doesn’t have the answer you need. People do. When you send a message on a messaging channel, the system needs to pause until the target person responds. And this means that integrating messaging APIs is really about integrating people (no easy feat).



The Intwixt Approach

Intwixt extends messaging channel APIs with conversational building blocks that pause execution and only resume when the person responds.

Design robust workflows that model how people converse using higher-level building blocks like questions and choices.

We manage the technical aspects, freeing you to model your business with ease.

Modeling human conversations in Slack (like asking a question) is easy with Intwixt

Modeling human conversations in Slack (like asking a question) is easy with Intwixt


Deployment Options

Intwixt is a cloud-hosted service requiring no installation or maintenance. We offer two deployment options.

Community Edition

The public Intwixt instance runs on AWS in the US East-1 availability zone. We provide an HTML5 Web application for designing and monitoring flows at https://my.intwixt.com along with interactive REST APIs (Open API v 2.0). We integrate with existing CI/CD processes, and connect to AWS Cloud Watch and Kibana for realtime process analysis.

Private Deployment/s

If you require a private instance of the Intwixt orchestration server, contact us at info@intwixt.com for pricing and deployment options. Private instances can be deployed to over 20 different AWS availability zones globally and can be mapped to an Internet domain of your choosing.


Consulting Services

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We are an AWS Partner specializing in Amazon Alexa and AWS Lambda. We can train your teams, do the work, or a little of both.

Please let us know how we can help you get the most from your favorite messaging channel!

Train

We offer 1- and 3-day training sessions. The 1-day course addresses integration principles and includes hands-on instruction in design and deployment. We’ll create a working solution using a messaging channel of your choice.

The 3-day course covers how to use the REST APIs for fully automated CI/CD. Learn how to connect AWS Cloud Watch and Kibana for realtime event stream analysis.

Develop

We can engineer solutions entirely on your behalf or we can work alongside your development team. Our HTML5 Web app is designed with teams in mind, allowing you to create robust deployments that match how your teams work.

Monitor

We provide realtime integration with AWS Cloud Watch and Kibana. We can monitor deployments on your behalf, alerting you when certain conditions are met, or handle issues entirely on your behalf.

Maintain

A solution is never truly “complete”, because the world is always changing around it. We can help you maintain live deployments without service interruption, training you to do the work or doing the work on your behalf.